Items found to be faulty as a result of poor manufacture will be replaced at no charge or a full refund given. Return of faulty goods is required for the refund to be issued. Cost of return postage will also be refunded. We do not offer a refund if you decide you don’t like the taste of our tea! Don’t waste it though… give it to a fellow chai lover… they will thank you for it 🙂
Please note: with the Bunting on our website – it is all lovingly hand made and every item is an original. Colours may vary slightly from the photograph due to light conditions when the photo was taken. We do our best to have the colours as accurate as possible – but everyone’s monitors can look quite different! So we apologise, but no refunds will be offered if the colours are not exactly as you expected.