We endeavour to process and dispatch all orders within 48 hours of receipt of order and payment being received. All items are sent via Australia Post. You will be notified when the item has been sent and a tracking number given if applicable. Our products are sent from Ravenshoe, Australia, so if you were to order from Melbourne or Perth for example, we would anticipate 5-7 working days for your order to arrive – unless you contact us and request (for an additional fee) the items to be sent via express post.

Please Note: due to all manner of things that can happen ‘out there’, we have no control over the delivery times of Australia Post – sometimes delays just happen. However we are always here to help, should you need to contact us.